Partner Spotlight: Endress+Hauser

Scaling from handling routine contract reviews to managing complex, time-sensitive transaction requirements through innovative AI-powered solutions.

For over 70 years, Endress+Hauser has been a leading supplier of products, solutions and services for industrial process measurement and automation. Endress+Hauser offers comprehensive process solutions for flow, level, pressure, analysis, temperature, recording and digital communications across a wide range of industries, optimizing processes with regards to economic efficiency, safety and environmental protection.

Today that means embracing specialized enterprise AI solutions to manage operational growth and international presence, which brings increased complexity in contract, legal document, and compliance management.

Through its partnership with Robin AI, Endress+Hauser has transformed its legal workflows—slashing contract review times, streamlining document processing, and enabling legal teams to focus on strategic priorities. For several years, Robin AI has been a trusted partner, supporting Endress+Hauser and scaling alongside them as their operations have expanded. Here's how.

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The Challenge: Streamlining Legal Processes in a High-Volume, Fast-Paced Global Industry

As a company with a vast global footprint, Endress+Hauser manages thousands of contracts, legal agreements, and compliance documents across 125 countries. The legal team at their Swiss headquarters needed a solution to scale operations efficiently, improve team coordination, and ensure rapid contract accuracy.

Their biggest challenge? A major strategic partnership that demanded close analysis of over 1000 contracts across 25+ offices and jurisdictions in multiple languages.

To address these challenges, the legal team turned to Robin AI’s Managed Services and Reports solutions.

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Boosting Scalability and Collaboration with Managed Services

Robin AI’s Managed Services provided Endress+Hauser with an AI-driven approach to contract review and document management:

• ‍Going Above and Beyond: By working in deep collaboration with their legal team, we have helped refine and iterate on playbooks, create and update templates, and develop derogation tables tailored to different teams and jurisdictions.‍
• Global Coverage: Our legal professionals based around the world — in New York, Singapore, London, and Melbourne — leverage Robin AI's proprietary technology to accelerate contract review and enhance consistency.

This has allowed the company to scale legal operations efficiently while improving alignment between legal and business teams.

Together we achieved:

• Fast Turnaround Time: With average turnaround times under 12 hours for NDAs and Supply Agreements ensure every stakeholder has access to around-the-clock contract review.
• High Quality Reviews: Consistent, accurate contract reviews aligned with in-house playbooks and positions means they are risk-free without requiring legal involvement.
• Increased Collaboration: Teams at Endress+Hauser services in 30 countries, helping connect the dots across multiple teams.

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Using Reports for Processing Large Scale Transactions

When faced with performing due diligence on over 1,000 contracts across 25+ entities worldwide as part of a strategic partnership, Endress+Hauser needed a solution that could deliver quick, accurate, and consistent results. The challenge was intensified by compressed timelines and the need to coordinate across multiple jurisdictions.

Robin AI's Reports solution was swiftly configured and deployed within one week⁠, enabling:

1. Rapid Response: Augmenting the Endress+Hauser legal team with a tool that can summarize documents in minutes rather than hours, meaning they could meet their two-week deadline to analyze 1000 contracts.
2. Consistency at Scale: Working with Endress+Hauser to develop a single source of truth template ensured that each legal team were analyzing the same core concepts as agreed by the leadership team.
3. Global Co-ordination: The easy implementation across the 35+ team members ensured that each 'clean team' across the different jurisdictions could effectively and efficiently run the diligence process.

The success of the implementation across Endress+Hauser's team was particularly noteworthy given its global scale and speed of execution.

Uncovering New Opportunities to Enhance Processes with Legal AI:

The solution proved so effective that Endress+Hauser has now identified additional use cases for Reports in their day-to-day workflows. They have leveraged Robin AI Reports to gain real-time insights into legal workflows, ensuring that efficiency never comes at the cost of precision. Previously, tracking key contract terms, deadlines, and obligations demanded extensive manual effort, but Reports streamlined these processes, making them faster and more accurate.

With Reports, the legal team now generates insights from thousands of documents into short, plain language reports, which means:

• Automated contract analysis that improves both speed and accuracy.
• Seamless collaboration for alignment between legal, procurement, and business teams.
• Data-driven insights that enhances decision-making across departments, and board oversight.

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The Future of AI in Legal at Endress+Hauser

By integrating AI-powered legal solutions, Endress+Hauser has successfully enhanced scalability, cross-team collaboration, and contract accuracy.

“This marks a new era for legal support, where AI reduces manual workloads, empowering the legal team to focus on strategic priorities and drive business forward.”

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Key Takeaways for Legal Teams Looking to Scale Efficiently

For organizations managing large volumes of legal documents, Endress+Hauser’s experience provides valuable insights as the company is paving the way for the future of Legal.

• Leverage AI to scale legal workflows – Ensure legal teams can handle increasing workloads without sacrificing quality.
• Enhance cross-team collaboration – Streamline processes to improve alignment between legal, procurement, and business teams.
• Balance speed and accuracy – Use AI to accelerate contract workflows while maintaining compliance and consistency.

By upskilling their legal team on AI, Endress+Hauser is unlocking new strategic advantages:

• Driving a competitive edge – AI-powered legal workflows enable faster execution, eliminate bottlenecks, and deliver more sophisticated legal solutions, strengthening the company's market position.
• Enhancing employee experience & engagement – Access to cutting-edge technology allows legal professionals to work at their highest level of expertise, focusing on strategic initiatives instead of routine contract reviews. This cultivates an environment of innovation and professional development.
• Preparing for future growth & scalability – Through AI-driven processes, Endress+Hauser has equipped its legal function to support business expansion, market entry, and changing regulatory requirements with agility and assurance.

With Robin AI as a trusted partner, Endress+Hauser is building a future-ready legal team—one that is agile, empowered, and strategically positioned to drive business success.

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